How to detect when affiliate programs shave affiliates
About This Episode
Not a topic that most people talk about but it unfortunately happens. You know, when you as an affiliate think that some of your commissions have been shaved. The problem is, how would you know?
At StatsDrone, we have built a product called Changelog that detects when your commissions have disappeared and there are a few patterns to spot.
1. Commissions decreasing the last few days of the month 2. Players being moved from one campaign to another 3. Players just simply being detagged
With a tool like StatsDrone, you can stay on top of these changes and ensure it doesn't happen again.
Shoutout to FTDx and StatsDrone as podcast supporters
Full Transcript
[Music] [Music] I'm John Wright and you're listening to
I'm John Wright and you're listening to I'm John Wright and you're listening to AffiliateBI, the business intelligence
AffiliateBI, the business intelligence AffiliateBI, the business intelligence and affiliate marketing podcast brought
and affiliate marketing podcast brought and affiliate marketing podcast brought to you by to you by to you by [Music]
[Music] [Music] Snapstrap. Welcome to the AffiliateBI
Snapstrap. Welcome to the AffiliateBI Snapstrap. Welcome to the AffiliateBI podcast. Today is just a solo cast and I
podcast. Today is just a solo cast and I podcast. Today is just a solo cast and I want to talk about this concept of
want to talk about this concept of want to talk about this concept of shaving and affiliate marketing. Um,
shaving and affiliate marketing. Um, shaving and affiliate marketing. Um, since I've been talking about shaving a
since I've been talking about shaving a since I've been talking about shaving a little bit, um, it's been bringing up a
little bit, um, it's been bringing up a little bit, um, it's been bringing up a lot of conversations on LinkedIn and in
lot of conversations on LinkedIn and in lot of conversations on LinkedIn and in person where people are like, "Does this person where people are like, "Does this person where people are like, "Does this really happen or how does it happen?"
really happen or how does it happen?" really happen or how does it happen?" And I did a poll few months ago earlier
And I did a poll few months ago earlier And I did a poll few months ago earlier this year, and I said, "How many this year, and I said, "How many this year, and I said, "How many affiliates believe they've been shaved affiliates believe they've been shaved affiliates believe they've been shaved at least once?" And I don't think I
at least once?" And I don't think I at least once?" And I don't think I could find a single affiliate that said
could find a single affiliate that said could find a single affiliate that said uh, they voted no for that poll. I did
uh, they voted no for that poll. I did uh, they voted no for that poll. I did that poll in multiple channels. It was
that poll in multiple channels. It was that poll in multiple channels. It was LinkedIn, affiliate guard dog, GPWA,
LinkedIn, affiliate guard dog, GPWA, LinkedIn, affiliate guard dog, GPWA, Reddit, uh, X, and the only people that
Reddit, uh, X, and the only people that Reddit, uh, X, and the only people that actually voted no in some of the polls.
actually voted no in some of the polls. actually voted no in some of the polls. Uh, when I looked at the answers, they Uh, when I looked at the answers, they Uh, when I looked at the answers, they were affiliate managers. Um, they seem
were affiliate managers. Um, they seem were affiliate managers. Um, they seem to be agitated that, um, anyone would be
to be agitated that, um, anyone would be to be agitated that, um, anyone would be talking about such a a subject as if
talking about such a a subject as if talking about such a a subject as if like, no, that needs to be always swept
like, no, that needs to be always swept like, no, that needs to be always swept under the rug. So, I just want to talk
under the rug. So, I just want to talk under the rug. So, I just want to talk about what happens, why I'm not trying
about what happens, why I'm not trying about what happens, why I'm not trying to defend it, but people just need to
to defend it, but people just need to to defend it, but people just need to understand it. I mean, in the I gaming
understand it. I mean, in the I gaming understand it. I mean, in the I gaming space, if you get a player that's
space, if you get a player that's space, if you get a player that's potentially spending hundreds of
potentially spending hundreds of potentially spending hundreds of thousands of dollars per month, I mean,
thousands of dollars per month, I mean, thousands of dollars per month, I mean, that's a massive commission. Um, I think
that's a massive commission. Um, I think that's a massive commission. Um, I think there's some programs that the ability
there's some programs that the ability there's some programs that the ability to untag a player, whether it's, well,
to untag a player, whether it's, well, to untag a player, whether it's, well, maybe it's not really accidental, it's
maybe it's not really accidental, it's maybe it's not really accidental, it's just intentional. It's a single click of
just intentional. It's a single click of just intentional. It's a single click of a button, that's a lot of money to save
a button, that's a lot of money to save a button, that's a lot of money to save in in just one click. So us as
in in just one click. So us as in in just one click. So us as affiliates, we have to just basically
affiliates, we have to just basically affiliates, we have to just basically trust that whatever is happening on the
trust that whatever is happening on the trust that whatever is happening on the other side of the fence, which we can other side of the fence, which we can other side of the fence, which we can never see, we just need to trust that
never see, we just need to trust that never see, we just need to trust that it's true. There are some tools that
it's true. There are some tools that it's true. There are some tools that will help affiliates defend against this
will help affiliates defend against this will help affiliates defend against this in the future, which will be, as one
in the future, which will be, as one in the future, which will be, as one example, dynamic variables, uh, which is
example, dynamic variables, uh, which is example, dynamic variables, uh, which is kind of like a click ID level tracking.
kind of like a click ID level tracking. kind of like a click ID level tracking. If you're sending players to an
If you're sending players to an If you're sending players to an operator, you can send with a click ID.
operator, you can send with a click ID. operator, you can send with a click ID. And if you happen to have firstparty And if you happen to have firstparty And if you happen to have firstparty data, then you'll be able to actually
data, then you'll be able to actually data, then you'll be able to actually know when that player is actually
know when that player is actually know when that player is actually churned. But let's get back to the
churned. But let's get back to the churned. But let's get back to the patterns of how could you possibly know
patterns of how could you possibly know patterns of how could you possibly know if an appro if an affiliate program is
if an appro if an affiliate program is if an appro if an affiliate program is shaving you. Um, one tool that we've
shaving you. Um, one tool that we've shaving you. Um, one tool that we've been working on with the help of our been working on with the help of our been working on with the help of our head of product Joe Hatch is something
head of product Joe Hatch is something head of product Joe Hatch is something we call change log. It's a feature that
we call change log. It's a feature that we call change log. It's a feature that is built external to our app, but it
is built external to our app, but it is built external to our app, but it uses the stats drone data itself. So,
uses the stats drone data itself. So, uses the stats drone data itself. So, for example, we're getting the last 10
for example, we're getting the last 10 for example, we're getting the last 10 days of data from your affiliate
days of data from your affiliate days of data from your affiliate programs through scraping or API. So,
programs through scraping or API. So, programs through scraping or API. So, every every day we're just getting the
every every day we're just getting the every every day we're just getting the last 10 days. So as this goes on, you
last 10 days. So as this goes on, you last 10 days. So as this goes on, you could be running the app for months. So
could be running the app for months. So could be running the app for months. So what happens is in the last few months,
what happens is in the last few months, what happens is in the last few months, your data was scraped at the time it was
your data was scraped at the time it was your data was scraped at the time it was recorded. So this is like if it's 3
recorded. So this is like if it's 3 recorded. So this is like if it's 3 months ago, it's 3 months ago. Now
months ago, it's 3 months ago. Now months ago, it's 3 months ago. Now imagine if you were to reync the data.
imagine if you were to reync the data. imagine if you were to reync the data. If you do it currently in the app right
If you do it currently in the app right If you do it currently in the app right now, you're going to overwrite what was
now, you're going to overwrite what was now, you're going to overwrite what was previously there. So if anything's
previously there. So if anything's previously there. So if anything's changed, you're actually going to lose
changed, you're actually going to lose changed, you're actually going to lose what has actually changed. So what we
what has actually changed. So what we what has actually changed. So what we recommend for some of our customers is
recommend for some of our customers is recommend for some of our customers is you just make a copy of your your
you just make a copy of your your you just make a copy of your your accounts whether it's credentials or accounts whether it's credentials or accounts whether it's credentials or API. You create a new account. So come
API. You create a new account. So come API. You create a new account. So come talk to us and we'll help you set that talk to us and we'll help you set that talk to us and we'll help you set that up and we'll enable it for you. And then
up and we'll enable it for you. And then up and we'll enable it for you. And then basically you export your data either
basically you export your data either basically you export your data either through an API key or you just download
through an API key or you just download through an API key or you just download the CSV files. Now you have two unique
the CSV files. Now you have two unique the CSV files. Now you have two unique data sets to compare. Now once you start
data sets to compare. Now once you start data sets to compare. Now once you start comparing you can build a basic script
comparing you can build a basic script comparing you can build a basic script to basically compare what has changed
to basically compare what has changed to basically compare what has changed and how it has changed. So some of the
and how it has changed. So some of the and how it has changed. So some of the things that are we are seeing changing
things that are we are seeing changing things that are we are seeing changing in looking at some of these reports are
in looking at some of these reports are in looking at some of these reports are depositing players simply disappearing.
depositing players simply disappearing. depositing players simply disappearing. And another one that maybe kind of is
And another one that maybe kind of is And another one that maybe kind of is not obvious but it's when a player
not obvious but it's when a player not obvious but it's when a player disappears from a campaign but reappears
disappears from a campaign but reappears disappears from a campaign but reappears somewhere else. And what's happening
somewhere else. And what's happening somewhere else. And what's happening there is that player is being moved from
there is that player is being moved from there is that player is being moved from campaign A to campaign B. And maybe what
campaign A to campaign B. And maybe what campaign A to campaign B. And maybe what is probably happening and this requires
is probably happening and this requires is probably happening and this requires a little bit of uh detective work on
a little bit of uh detective work on a little bit of uh detective work on your end is maybe the campaign that it's
your end is maybe the campaign that it's your end is maybe the campaign that it's been moved to doesn't have a deal or
been moved to doesn't have a deal or been moved to doesn't have a deal or it's got terms and conditions associated
it's got terms and conditions associated it's got terms and conditions associated with it like a high roller policy. Um or
with it like a high roller policy. Um or with it like a high roller policy. Um or maybe simply put it actually has the
maybe simply put it actually has the maybe simply put it actually has the deal you negotiated is not on that
deal you negotiated is not on that deal you negotiated is not on that campaign. So that could be the one
campaign. So that could be the one campaign. So that could be the one thing. Another pattern that I think
thing. Another pattern that I think thing. Another pattern that I think people should always look out for, and
people should always look out for, and people should always look out for, and this is why it helps to analyze your
this is why it helps to analyze your this is why it helps to analyze your data, is the idea that the last few days
data, is the idea that the last few days data, is the idea that the last few days of the month, you know, Felis would kind
of the month, you know, Felis would kind of the month, you know, Felis would kind of joke like they're always worried that
of joke like they're always worried that of joke like they're always worried that there'd be that magical winning player
there'd be that magical winning player there'd be that magical winning player that just comes up out of nowhere and
that just comes up out of nowhere and that just comes up out of nowhere and magically hits and just wipes out your
magically hits and just wipes out your magically hits and just wipes out your commissions. So, you've been excited for
commissions. So, you've been excited for commissions. So, you've been excited for the whole month about, you know, you're the whole month about, you know, you're the whole month about, you know, you're going to get that your cash out of what
going to get that your cash out of what going to get that your cash out of what you've earned only to see it disappear
you've earned only to see it disappear you've earned only to see it disappear on the spot where your balance could
on the spot where your balance could on the spot where your balance could actually go negative or maybe 50% of
actually go negative or maybe 50% of actually go negative or maybe 50% of your revenue was wiped out from a single
your revenue was wiped out from a single your revenue was wiped out from a single player. And again, we don't know if
player. And again, we don't know if player. And again, we don't know if these players are real. We don't know if
these players are real. We don't know if these players are real. We don't know if the program has a magical ability to
the program has a magical ability to the program has a magical ability to add, you know, winning players or maybe
add, you know, winning players or maybe add, you know, winning players or maybe they actually did tag a winning player.
they actually did tag a winning player. they actually did tag a winning player. We have no way of knowing. But what you
We have no way of knowing. But what you We have no way of knowing. But what you can do is you can at least analyze all
can do is you can at least analyze all can do is you can at least analyze all of the brands and all the campaigns
of the brands and all the campaigns of the brands and all the campaigns across all the affiliate programs you
across all the affiliate programs you across all the affiliate programs you work with and just start studying the
work with and just start studying the work with and just start studying the the patterns. So if you visualize the
the patterns. So if you visualize the the patterns. So if you visualize the data itself, you should see a kind of
data itself, you should see a kind of data itself, you should see a kind of like a a bar chart. Or if you kind of
like a a bar chart. Or if you kind of like a a bar chart. Or if you kind of put this in a tree map, you could see
put this in a tree map, you could see put this in a tree map, you could see the first, second, 3rd, fourth, fifth
the first, second, 3rd, fourth, fifth the first, second, 3rd, fourth, fifth days of the week all the way to the
days of the week all the way to the days of the week all the way to the 26th, 27th, 28th. And it goes without
26th, 27th, 28th. And it goes without 26th, 27th, 28th. And it goes without saying uh the 31st doesn't happen um
saying uh the 31st doesn't happen um saying uh the 31st doesn't happen um every every month of the year. So you
every every month of the year. So you every every month of the year. So you can kind of factor that into your can kind of factor that into your can kind of factor that into your calculations, but you want to see, are
calculations, but you want to see, are calculations, but you want to see, are you experiencing more winning players at
you experiencing more winning players at you experiencing more winning players at any programs on the last two days of the
any programs on the last two days of the any programs on the last two days of the month? If you are, then this could be a
month? If you are, then this could be a month? If you are, then this could be a sign that something might be happening
sign that something might be happening sign that something might be happening that shouldn't be happening. And what
that shouldn't be happening. And what that shouldn't be happening. And what you can do is if you find any of these
you can do is if you find any of these you can do is if you find any of these things, you can take it to your things, you can take it to your things, you can take it to your affiliate program and say, "Hey, I found
affiliate program and say, "Hey, I found affiliate program and say, "Hey, I found this." And if you're not happy with it,
this." And if you're not happy with it, this." And if you're not happy with it, just simply tell them. By saying that,
just simply tell them. By saying that, just simply tell them. By saying that, you're giving yourself the opportunity
you're giving yourself the opportunity you're giving yourself the opportunity for them to do something about it. Now,
for them to do something about it. Now, for them to do something about it. Now, I've heard that um companies that have
I've heard that um companies that have I've heard that um companies that have talked to us about using Statone. They
talked to us about using Statone. They talked to us about using Statone. They said the thing that they want best about
said the thing that they want best about said the thing that they want best about this change log feature isn't just to
this change log feature isn't just to this change log feature isn't just to catch them catch programs doing it once.
catch them catch programs doing it once. catch them catch programs doing it once. It's more of the idea that they want
It's more of the idea that they want It's more of the idea that they want them to know that they're watching it.
them to know that they're watching it. them to know that they're watching it. And I've heard this from many affiliates And I've heard this from many affiliates And I've heard this from many affiliates before. It's just kind of like, hey, before. It's just kind of like, hey, before. It's just kind of like, hey, they show them what they found and then
they show them what they found and then they show them what they found and then they they tell me after that whenever
they they tell me after that whenever they they tell me after that whenever they approach their affiliate programs
they approach their affiliate programs they approach their affiliate programs with the this kind of information, they
with the this kind of information, they with the this kind of information, they find that the patterns just stop find that the patterns just stop find that the patterns just stop happening. So, it's one of many ways of
happening. So, it's one of many ways of happening. So, it's one of many ways of which you can kind of defend yourself.
which you can kind of defend yourself. which you can kind of defend yourself. Again, it's a topic that no one really
Again, it's a topic that no one really Again, it's a topic that no one really wants to talk about, but let's be
wants to talk about, but let's be wants to talk about, but let's be honest, no one's talking about it and it
honest, no one's talking about it and it honest, no one's talking about it and it should be talked about because it's
should be talked about because it's should be talked about because it's affiliate marketing. This should be a
affiliate marketing. This should be a affiliate marketing. This should be a partnership. We need to trust each other
partnership. We need to trust each other partnership. We need to trust each other and I think the trust is broken on both
and I think the trust is broken on both and I think the trust is broken on both sides of the fence. We're trying to fix
sides of the fence. We're trying to fix sides of the fence. We're trying to fix it on one side. I'm not saying us as a
it on one side. I'm not saying us as a it on one side. I'm not saying us as a company are going to fix it on both company are going to fix it on both company are going to fix it on both sides, but we can at least start there
sides, but we can at least start there sides, but we can at least start there and and just kind of have that and and just kind of have that and and just kind of have that conversation and say, "Hey, we believe
conversation and say, "Hey, we believe conversation and say, "Hey, we believe this stuff happens and what can we do
this stuff happens and what can we do this stuff happens and what can we do about it?" Um, so again, I'm excited
about it?" Um, so again, I'm excited about it?" Um, so again, I'm excited about the future of tracking tools where
about the future of tracking tools where about the future of tracking tools where with things like dynamic variables and
with things like dynamic variables and with things like dynamic variables and first-party data, you're going to have
first-party data, you're going to have first-party data, you're going to have for the first time the ability for you
for the first time the ability for you for the first time the ability for you as the affiliate to own your player. And
as the affiliate to own your player. And as the affiliate to own your player. And that gets me excited about where we can
that gets me excited about where we can that gets me excited about where we can actually take things with tracking actually take things with tracking actually take things with tracking tools. And, you know, one of our mission
tools. And, you know, one of our mission tools. And, you know, one of our mission statements is to uh not just automate
statements is to uh not just automate statements is to uh not just automate and optimize affiliate marketing, but
and optimize affiliate marketing, but and optimize affiliate marketing, but try to get these advanced tools in the
try to get these advanced tools in the try to get these advanced tools in the hands of all affiliates. So, you don't
hands of all affiliates. So, you don't hands of all affiliates. So, you don't need uh a $20,000 budget and a BI team
need uh a $20,000 budget and a BI team need uh a $20,000 budget and a BI team to make this uh stuff happen.
to make this uh stuff happen. to make this uh stuff happen. Thank you for tuning in to the
Thank you for tuning in to the Thank you for tuning in to the AffiliateB podcast. I'd like to take
AffiliateB podcast. I'd like to take AffiliateB podcast. I'd like to take this time to ask for a small favor to
this time to ask for a small favor to this time to ask for a small favor to leave a rating and review wherever you
leave a rating and review wherever you leave a rating and review wherever you listen to your podcast. That helps us
listen to your podcast. That helps us listen to your podcast. That helps us expand our reach to rank higher in
expand our reach to rank higher in expand our reach to rank higher in podcast directories and to reach more
podcast directories and to reach more podcast directories and to reach more listeners.